Healthcare is a partnership between the provider guiding the healthcare journey and the patient taking steps toward better health. Engaged patients have the knowledge, confidence, and skills to take those steps. They understand their healthcare and are more likely to take an active role in it.

Workplace violence has long been prevalent in healthcare, but the last several years have shown an alarming spike, with incidents doubling between 2018 and 2022. Moreover, this surge doesn’t account for incidents that go unreported, which is likely a significant number.  

Actively engaged patients understand their health well and feel empowered to take proactive health management measures. Daily decisions like eating a healthy diet, taking medications correctly, or getting exercise come naturally, leading to better outcomes.

Health literacy predicts overall health better than any other factor, according to the American Medical Association (AMA).

The impact of the patient experience in healthcare goes beyond HCAHPS scores. When patients have a good experience, they build relationships with the care team. They are more likely to be engaged in their health. They learn better and make healthy choices.

For an effective, low-cost way to improve patient experience and boost satisfaction scores, look no further than a whiteboard. A whiteboard in the patient's room is an anchor point, full of essential details to keep patients informed and engaged throughout their stay.