Blogs
Quick reads to make a big impact on patient experience
Improve HCAHPS Scores
Sitting down at a patient’s bedside to communicate helps improve patient experience and outcomes.
Whiteboards are a simple way to improve the patient experience (especially when combined with
Patient Guides).
Boost HCAHPS and staff workflows by optimizing processes.
Overcome barriers to maximize benefits.
Coordinate care for better patient outcomes.
Enhance cleanliness to boost patient satisfaction and promote healing.
Leverage learning styles for the best health outcomes.
How the patient experience affects communication and health management.
Written discharge instructions make a big impact on patient understanding.
Ensuring patients understand their medications can help improve outcomes and raise HCAHPS scores.
Managing workflows and patient expectations for better HCAHPS.
Changes to the 2025 HCAHPS put a new focus on patient experience.
Five of the changes to the 2025 survey are designed to increase responses.
Help patients rest to support healing and patient satisfaction.
Reduce Hospital Readmissions
Use discharge as a time to address factors that might prevent patients from caring for themselves at home.
Promoting medication adherence
Making sure patients understand how to take their medications helps reduce readmissions.
Patients who engage in their healthcare have better outcomes and fewer readmissions.
Help reduce readmissions by helping patients plan for care after they are discharged.
Engage with patients to identify those who might be at a higher risk for readmission.
Teaching patients how to care for themselves at home can help reduce readmissions after a heart attack.
Tips to help your patients thrive after discharge.
Studies show that teaching patients during discharge to care for themselves at home can help reduce readmissions.
Healthcare Leadership
Promoting communication and building patient-provider trust may help reduce healthcare workplace violence.
Learn how combining print with digital tools can lead to a more positive healthcare experience.
Studies show that patients who are engaged with their healthcare plan have better health outcomes.
Improve Hospital Safety
Build a culture of safety to make an impact throughout your organization.
Get a better understanding of the Leapfrog Safety Grade domains and measures.
