Digital patient engagement solutions have many benefits — prompting 78% of leaders nationwide to invest in them. They can be convenient ways to automate, stay in touch, send reminders, and give patients a direct line to their care teams. 

Workplace violence has long been prevalent in healthcare, but the last several years have shown an alarming spike, with incidents doubling between 2018 and 2022. Moreover, this surge doesn’t account for incidents that go unreported, which is likely a significant number.  

Discharge is a critical time for teaching. Care teams finalize plans, send prescriptions and referrals, and make follow-up appointments as the patient and their family prepare to transition out of the hospital. 

Patients typically get very excited when they hear “discharge.” Discharge means they are going home, but it also means patients will be caring for themselves once they get home. If patients don’t understand their care plan, or aren’t engaged in their plan, their chances of readmission after discharge increase.

Health literacy predicts overall health better than any other factor, according to the American Medical Association (AMA).

The impact of the patient experience in healthcare goes beyond HCAHPS scores. When patients have a good experience, they build relationships with the care team. They are more likely to be engaged in their health. They learn better and make healthy choices.

Around 50% of patients don't get the full benefit of medical treatments because of poor compliance.

While it’s easy to assume that patients who don’t follow doctors’ instructions lack the desire to improve their health, research points to patient education rather than motivation as a driver of non-compliance. In fact, studies show a significant increase in compliance with better patient education.

More and more research shows that bedside conversations with patients can improve both their experience and their outcomes.

For an effective, low-cost way to improve patient experience and boost satisfaction scores, look no further than a whiteboard. A whiteboard in the patient's room is an anchor point, full of essential details to keep patients informed and engaged throughout their stay.