No single physician can be an expert in all aspects of care, especially when patients have complex health conditions.

Complex care is common. A typical primary care doctor coordinates with 229 other physicians. Patients on Medicare visit at least two primary care doctors and five specialists every year.

A bedside shift report is a change-of-shift report between off-going and on-coming nurses that takes place at the patient's bedside. It's a key part of the patient's care plan and aims to improve a patient’s safety, understanding of their health conditions, and engagement.

Regular rounding by nursing staff has long been a hospital best practice. Rounding anchors patients throughout their stay with a predictable routine and improved care. It also helps staff.